Australian Financial Security Authority

Contribution: UX research & Content strategy
Team: Andy (Director)Madona (Manager) & Jaiden (UI designer) 
January - April 2022

Business
Opportunity

We were engaged with the Australian Financial Security Authority  (AFSA) to re-design and develop their website in Drupal 9, planning to go live in mid-2022. The AFSA website contains resources to help Australian individuals and businesses navigate insolvency, along with regulatory practices for financial advisors and counsellors. I conducted card sorting workshops and white site testing to re-structure their information architecture, wrote a SEO-centric content strategy and conducted user interviews and testing on a prototype. 

Approach

Outcomes